55 Ashmore road Torquay
By appointment or booked class only
Can I visit the Torquay studio if I'm in the area?
We often open our doors to the public for the Surf Coast Arts Trail each August. The rest of the time we are busy making ceramics at the studio and not available for retail purchases. We do host workshops which you can book online here
How long are gift cards valid?
3 years from purchase date.
What do I do if I've lost my Gift Card?
Email us at email@example.com telling us the name of the person who bought it for you, the order number if you have it and we'll email your original gift card.
How long does it take for my on line order to be shipped?
We ship items ASAP, usually next business day, busier periods may take a few business. The arrival of your parcel will depend on where it is being sent. For parcels within Australia it is generally 2-5 business days and International 5-7 business days, during busier periods this may take longer. You will be issued a tracking number once your order is sent so you can keep up to date with its travels. For parcel delays and missing parcels please lodge a request with the courier.
How are my items shipped?
We use courier service Sendle.
Signature on delivery or Leave at door?
The option is yours. Please note that parcels left at door and not received will not be covered by insurance. Parcel with signature can request compensation for missing parcels.
We ship worldwide.
Please note some countries will charge you a customs fee Please check with your customs office before ordering to find out if any fees apply to your order. If you have ordered and customs holds your parcel you should be notified by them. If your parcel hasn't arrived within 2 weeks, please check your tracking and if in your country contact your local post office for assistance.
We use all biodegradable and compostable packaging; Packing peanuts, shipping bags, boxes, paper wrap and paper stickers are biodegradable and home compostable. The bubble is biodegradable. The environment is very important to us so If you know of a better product we could use please get in touch!
Handmade to Enjoy Everyday
Takeawei tableware is made from high-fired stoneware using only food safe materials. Tableware includes tumblers, mugs, bowls and plates.
- Food Safe
- Microwave Safe
- Dishwasher Safe
Please email us at firstname.lastname@example.org